Commemorative T-shirt

A commemorative T-shirt of the inaugural edition of L’Étape Spain by Tour de France

Finisher medal

A memento to keep in your trophy case forever. Cross the finish line to earn a finisher medal

Post-event lunch

Share your experience with other participants over a nice meal while you watch stage 8 of the 2020 Tour de France on our giant screen.

Feed zones

There will be several feed zones on the course:

  • Fruit and nuts.
  • Salted products
  • Sweet products
  • Energy products: gels, bars and drinks.
  • Drinks

Remember that you need to bring your own bottles.

Cloakroom

There will be a cloakroom in the start area. You can drop off your belongings there in the morning before the race. Do not leave any valuables in your bag.

Bicycle storage

There will be a secure area in the Village for you to drop off your bicycle while you enjoy the exhibitors’ stands and activities to the fullest. The service is free of charge for all participants.

Opening times:

– Friday 20 November: 11 am to 9 pm.
– Saturday 21 November: 10 am to 9 pm.

Technical support

Technical support will be available both in the Village and during the event to help participants make it to the finish in the best possible conditions.

However, we advise you to bring a puncture repair kit as well as two inner tubes or tubular tyres.

Road captains

Road captains are tasked with supporting participants to galvanise them, help them and make sure they make it to the finish!

Medical service

A team of doctors and ambulances will respond to any accidents or calls for aid during the event.

There will also be medical points throughout the course.

Parking

TBD

WCs

Please respect locals and use the WCs we will set up for you!

The organisers of L’Étape Spain by Tour de France are aware of the concerns of participants. Riders can therefore purchase a money-back guarantee that will refund their registration fees if they are unable to start the race.

CANCELLATION WITH THE MONEY-BACK GUARANTEE – (OPTIONAL GUARANTEE)

  • Cancellation before 21/10/2020 at 3 pm (CET) will give rise to a refund of 100% of the registration fee.
  • Cancellation between 21/10/2020 at 3:01 pm (CET) and 14/11/2020 at 3 pm (CET) will give rise to a refund of 50% of the registration fee.
  • No refunds will be given for other services offered by the organisation and procured by time to once they have been booked and paid for.
  • Registration is nominal, personal and non-transferable. No name changes will be accepted.

Cancellation after 14/11/2020 at 3:01 pm (CET) will not give rise to a refund.

HOW TO PURCHASE THE MONEY-BACK GUARANTEE

NOTE: The Guarantee must be purchased at the same time as registration. Applications after registration will be rejected.

The €11 premium must be paid using the virtual POS accessible via the time to registration form.

TERMS OF THE GUARANTEE

The participant purchasing this guarantee in his/her own name acknowledges that:

One. ‐The guarantee can only be purchased at the same time as registration. Applications made after registration will be rejected. The fee must be paid using the virtual POS.

Two. ‐Refunds will begin to be processed on 23/11/2020 and take place until up to a month after the event.

Three. ‐The participant must notify the cancellation to the organisers by e-mail (letapespain@rpm-mktg.es).

NOTE: refunds will be given via the same payment method, i.e. the amount will be paid into the account of the credit card used for the original payment.

FOR THOSE REGISTERED BETWEEN 11/03/2020 AND 17/05/2020

Due to the postponement of the test because of the health crisis of the Covid-19 and exceptionally, all participants who have made their registration between 11/03/2020 and 17/05/2020 may request the cancellation and refund 100% of the amount paid for their registration and products purchased. 

HOW TO REQUEST CANCELLATION AND REFUND?

In order to execute the cancellation, process the participant must send an e-mail to the organization (letapespain@rpm-mktg.es) communicating the cancellation before 30/09/2020. 

The refund will be made through the same payment system, that is, the amount will be credited to the account of the card with which the payment was made. 

The Organization will refund the amount from 30/09/2020 and up to 1 month after the celebration of the event. 

Any cancellation produced after 30/09/2020 will not be entitled to any kind of refund. 

Yes. Before 16 October 2020, you have to present a valid medical certificate issued less than a year ago that explicitly states that you are fit to practise competitive cycling.

We urge you to use the certificate template available online: Download the medical certificate template

To save time and avoid stress, upload your certificate to your  time to and make sure it is valid. Under your registration for L’Étape Spain by Tour de France you will find a section to upload your medical certificate and check whether it has been validated. When its status appears as “pending” it means the organisation has yet to validate the file. You will receive an e-mail once it has been validated or rejected. Keep in mind that the size limit is 1 MB.